The Telecom service providers put forwards number of offers and schemes for its customer on time-to-time basis. The service ranges from normal callings to sms, ring tones, wallpapers etc downloads, internet services, hellotunes, jokes, news updates, games, contest and many more. IVRS application on customer care number gives detail on pricing and offers of all schemes by simple punching on the service customer wants. After elaborating the service, IVRS provide the way to subscribe the service.
Customer can easily order any service on interactive voice response system by the directions provided by IVR/IVRS application. Also, at any time if customer feels to unsubscribe for any service he has previously ordered for, he can unsubscribe it on IVRS itself by placing his request to cancel the service.
Moreover, a customer can change the bill plan he is using with other bill plan at any time by simply placing the order on IVRS