PRODUCT INFORMATION USING IVRS

With the fast past paced and tight scheduled life these days, people seldom gets time to approach bank to know about the latest offers about the services by their bank. People wish to get the details in hand by bank itself.

In this set-up, IVRS works spectacularly as a communicator between bank and its customers. It overcomes the problem when bank launch some new product or service or enter some new activity or event and bank’s customer does not come to know about those services. It is very simple with IVRS. Banks have to feed the Customer account detail such as bank account number, contact details etc and IVRS do the rest. Once the details get updated IVRS automatically calls all the entries and inform the customer about the recent or upcoming news which banks want to share with their customer through pre-recorded messages. IVRS helps in providing information about following

• Bank’s Policy
• Revised Schemes and Plans
• Investment and Loans Scheme
• Credit/Debit card offering

Customers also have the choice to deactivate this service by Do Not Call Registration menu.