Remote Patient Monitoring using IVR system
Managing the clinical trials in respect with patient randomization has turned to be a real hassle in the way of pharmaceutical companies who are stepping forward for new researches and bringing new drugs into the market. Additionally the process of patient monitoring becomes more complex while considering the following:
- Greater Geographical coverage
- Higher Number of subjects
- Higher Number of sites
A number of remote patients find it awfully hard to mange to be admitted. Sometimes the process go beyond their reach as they are not very sure of how things will go, so they opt not to participate besides being having desire to be participant in the study. Consequently, organizers of clinical researchers have to suffer as followed to it they run short on subjects for their clinical trials Implementing IVRS / IVR system not only solves the problem of remote patient monitoring but also has proved to be cost effective and time savvy technique.
Interactive Voice Response System (IVRS) is a technology in which someone uses a touch-tone telephone to interact with a database to gather information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by the IVRS/IVR system automated prerecorded messages
To reduce the complexity and simplify clinical trial management processes, more and more pharmaceutical companies are adopting Interactive Voice Response (IVR) System, which provide refined method of optimizing and managing supply chain of drugs in clinical trials. The IVR system also provides the facility to integrate it with other management solutions and applications to improve the management of clinical trials.
With IVRS, Information and services can be easily achieved through a touch-tone telephone. IVRS answers a good percentage of questions by way of an automated system and pre-recorded voice messages. Data are entered and stored to the causal database by using the telephone touch-tone keypad.
Why to use IVR System for Patient Randomization in clinical Trial Management?
The IVR system provides the real time data tracking for:
- Patient Recruitment
- Submits Informed consent
- Subject history
The Key benefits that IVR system provides for remote patient monitoring are:
- Automated access of information
- Automated services
- Remote access
- International and Global Reach
- PIN security
- 24/7 availability
- Fast data Tracking
- Cost effectiveness
- Time savvy
On top of all, IVRS/IVR system provides infallibility, which denotes multi-site voice telephony structure, so that if a call fails at one site, they are flawlessly diverted to the other sites.
Patient Randomization:
Patient Randomization basically includes three major fields –
- Subject (patient) Recruitment,
- Informed Consent and
- Subject History.
IVR system/IVRS (Interactive Voice Response System) assists a faster and flexible way in the registration of a subject. Moreover IVR system can avail remote site randomization of new Subject at any time.
In subject recruitment, through IVRS/IVR system, subject can telephone a toll-free number and answer a series of questions to determine their potential eligibility to participate. If IVR system finds the subject is eligible then it record subject details and store the information into database and those failing will be given information about how to seek further advice for their condition. Then IVR system generates an automatic alert to inform the study site or trained telephone caller to contact the subject. IVR System provides a centralized application and database that is beneficial for making changes in subject information during the study.
Breaking the barriers of remote reach and making enrollment both more predictable and more efficient is a major quality benefit, as recruitment is the one of the activity involved in the study least in the control of sponsor.

